Portable Restroom and Septic
Service FAQs
Everything you need to know about renting portable toilets or scheduling a septic service in the Tri-Cities area. Can't find your answer? Call us at
(509) 546-0631.
Portable Toilet Rentals
What types of portable toilets does Ace Portable Toilet Rental offer?
Ace Portable Toilet Rental offers a full range of portable sanitation units, portable toilet rentals to match any event or job site. Our lineup includes standard Porta Potties, ADA Handicapped wheelchair access Porta Potties with extra space and grab bars, Restroom Trailers with interior lighting and a more refined experience for wedding restroom trailer rental, Trailered Porta Potties ideal for remote locations, 250–300 Gallon Holding Tanks, Hand Wash Stations, and High-Rise units designed for multi-story construction sites. Not sure which unit fits your needs? Give us a call, and we'll point you in the right direction.
How do I place an order?
Ordering is quick and simple. Visit our Products page, choose the units you need, and submit your request online in just a few clicks. Once we receive your order, we'll confirm availability and reach out to finalize delivery details. You can also call us directly at (509) 546-0631 Monday through Friday, 7:00 am to 4:00 pm or email 24/7 to service@acetoilets.com.
Do you offer same-day or next-day delivery?
Yes! Same-day and next-day delivery is available based on current inventory and your location in the Tri-Cities area. We understand that plans don't always give advance notice, so we do our best to accommodate urgent requests. Contact us as early in the day as possible to maximize same-day availability.
How often will my unit be cleaned and serviced?
Weekly cleaning is included with every rental — no extra charge, no scheduling hassle. Our service teams follow ACE's premium cleaning procedures on every visit. We like to say we clean them as if Grandma were the next person stepping in. We guarantee our service day, so you always know when to expect us.
How many portable toilets do I need for my event?
A general guideline is one standard unit per 50 guests for events lasting up to 4 hours. For longer events, outdoor festivals, or job sites with continuous use, plan for one unit per 10 workers per 40-hour week. We're happy to help you calculate the right number — just tell us your expected attendance, event duration, and whether alcohol will be served (which increases restroom usage significantly).
Do You Provide Wheel Chair Accessible Units?
yes, our handicapped porta potty, wheelchair‑accessible restrooms with wide entry, grab bars for stability, flat floor entrance and roomy interior. Clean, safe, and convenient for any site or event.
Do you offer RV Pump Outs?
Yes — we absolutely provide RV pump‑outs.
We offer clean, fast, and reliable RV waste tank pumping for travelers, long‑term park guests, and anyone who needs a convenient on‑site service. Whether you’re parked at home, at a job site, or at an event, our team comes to you, handles the entire process safely, and gets your RV ready for the road again.
- RV pump‑out service — On‑site pumping for black and gray tanks
- Scheduled service — Perfect for long‑term stays or seasonal use
- Emergency Rv pump‑outs — Fast response when tanks fill up unexpectedly
Septic Tank Services
What septic services do you provide?
We offer a complete septi tank pumping, cleaning, repair and diagnosis and real estate sales septic inspection services throughout south eastern Washington in the larger Tricities area. We include a complimentary inspection with every septic tank pump , full septic system interior components and performance inspection on all gravity flow, engineered and pressurized septic systems. – we don’t just pump out part of it and leave, we pump it all the way to ensure your septic system lasts a lifetime. We do the right thing when no one is looking!
How often should I have my septic tank pumped?
For most households, septic pumping and maintenance should be every 3 to 5 years. However, this varies based on tank size, the number of people in the household, and usage patterns. Larger families or properties with heavy water use may need service more frequently. Regular pumping prevents costly backups, drain field damage, and environmental contamination. If you're unsure of the last service date, it's always worth scheduling an inspection.
Is same-day septic pumping available?
ON OUR WAY ! Same-day septic pumping is available. We know septic issues rarely come at a convenient time, and we work hard to respond quickly. Submit a request through our contact form or call (509) 546-0631, and we'll do our best to schedule service the same day. Contact us thru our contact form 24/7 to schedule your septic pump out.
Do you perform real estate septic inspections?
Yes. We have been performing septic inspections for real estate transactions in southeastern Washington including greater Tricities area, Kennewick, Pasco, Richland and surrounding areas since 1973 Whether you're a buyer, seller, or real estate agent, we can schedule and complete an inspection quickly to keep your transaction moving. Contact us to arrange a time that works with your closing timeline.
